Oct 23, 2026 earnings call — Credit quality improvement and cautious lending
Adjusted earnings per share were $1.92, with revenue up 3.2% and provision expense down 7.7%.
Revenue $0.1B (est $0.1B) · EPS $1.93 (est $0.78)
Key quotes
"Importantly, our credit quality continued to improve. We saw improvement in delinquency on both the front end and back end."
"So we're focused right now on the blocking and tackling and getting the fundamentals right of the operations and then taking a cautious approach to lending."
"On the credit card front, we have we're still kind of pilot testing where we are. We've got enough cards out there that we're kind of getting to see how people behave over time."
Analyst Q&A 2
Gas prices' impact on customers
Q (Kyle Joseph · Stephens): He asked how sensitive customers are to gas prices and whether delinquencies move with gas. He also asked if the company will keep growing cautiously or push new customer acquisition now.
A: Management said gas prices have historically affected customers, but they have been conservative in underwriting and credit metrics are improving. They are focused on operations and taking a cautious approach to lending. They said they are a little looser than in the March quarter but still tighter than at this point last year and do not expect dramatic growth changes in the near term.
"So we're focused right now on the blocking and tackling and getting the fundamentals right of the operations and then taking a cautious approach to lending." — John Calmes (CEO)
Competition and credit card test
Q (Guy Riegel · Ingalls & Snyder): He asked about the competitive environment and whether the company is still testing a credit card offering.
A: Management said they feel confident competitively, are pleased with their app flow, and see opportunities to grow when appropriate. On the credit card, they are still pilot testing and have enough cards out to observe how people behave over time. They said they are probably at least a quarter or 2 away from deciding how to scale the card program.
"We've got enough cards out there that we're kind of getting to see how people behave over time." — J. Turner (COO)