Aug 19, 2026 earnings call — Record sales and AI-driven platform momentum
Jack Henry reported record fiscal 2026 non-GAAP revenue of $2.5 billion and Q4 non-GAAP revenue of $633 million.
Revenue $0.6B (est $0.6B) · EPS $1.57 (est $1.47)
Key quotes
"Second, we set new sales records for the year. Our sales and marketing team delivered an outstanding 58 competitive core wins for the year, up from 51 last year and surpassing our previous record of 57 wins achieved in both 2019 and '24."
"We announced our expanded collaboration with Google Cloud to provide AI-driven security capabilities for banks and credit unions."
"While these initiatives address different client needs, they are all enabled by the Jack Henry platform, our public cloud-native platform that connects seamlessly to our core systems."
Analyst Q&A 10
pipeline and core wins outlook
Q (Nikolai Cremo · Barclays): He asked how the sales pipeline looks now and whether the company can keep accelerating core wins into FY '27 and FY '28 given competitor disruption.
A: Management said they are taking share from multiple providers and already have strong momentum. They noted fewer credit union opportunities this year but expect to do as good or better, targeting 58 to 65 core wins for the year.
"We're anticipating to do as good or better this year, somewhere in the 58 to 65 range is kind of where we think our core win total will be this year." — Gregory Adelson (CEO)
selling Banno outside core
Q (Anthony Cyganovich · Oppenheimer): He asked how close Jack Henry is to selling Banno outside its core customer base and what the revenue opportunity might be.
A: Management said revenue opportunity is early but momentum is starting. They expect to soon announce a Banno deal outside their base and already signed a contract where Banno and the Jack Henry platform will be used for a digital-only core by a client not connected to Jack Henry cores.
"One, we're very close and probably we will be announcing in the next -- the signing of a Banno outside the base deal with a pretty decent-sized opportunity for us, again, not using any of the Jack Henry products." — Gregory Adelson (CEO)
Q1 revenue impact from conference timing
Q (Daniel Perlin · RBC): He asked why Q1 revenue is modestly below guidance and the drivers and magnitude of that shift.
A: Management said Q1 revenue growth will be modestly below the low end of full-year guidance mainly because Connect Conference moved from Q1 to Q2, causing about a 1% revenue impact. They added the conference typically brings around $6 million in revenue and about $10 million of expense.
"So we expect the first quarter non-GAAP revenue growth to come in modestly below the low end of our full year guidance range, primarily driven from that 1% impact from the shift in the timing of Connect Conference to second quarter this year versus first quarter." — Mimi Carsley (CFO)
average asset size of new wins
Q (Jason Kupferberg · Wells Fargo): He asked how the average asset size of the 58 new wins in fiscal '26 compared to fiscal '25 and whether asset size will increase in the next year.
A: Management said the average asset size this year was basically on par with last year, because smaller credit union wins offset larger institution wins. They emphasized recent success winning more multibillion-dollar institutions over the past three years.
"So the average asset size this year was basically on par from last year." — Gregory Adelson (CEO)
implementation timing after wins
Q (Kartik Mehta · Northcoast): He asked if the number or size of wins affects implementation timing and revenue timing, and why credit union RFPs seem fewer.
A: Management said timing depends mainly on how much time remains on the customer’s existing contract and their readiness to engage, with new core implementations typically taking 15 to 24 months. They clarified there are fewer credit union RFPs this year due to normal cycles, though they expect to win more credit unions overall.
"It really is more about the timing left on the contract itself." — Gregory Adelson (CEO)
payments growth and card trends
Q (William Nance · Goldman Sachs): He asked about operating leverage and then specifically how payments growth and card revenue are evolving and their contribution to the segment.
A: Management said payments growth has been slightly below historical levels but remains healthy, with bill pay and Payrailz contributing and the card business tracking with U.S. debit trends. They expect modestly strong consumer spend and see faster payments, tokenization, and small business use cases as growing contributors to payments.
"The card business is in line with the industry and U.S. debit numbers." — Mimi Carsley (CFO)
guidance implies stronger back half
Q (Timothy Chiodo · UBS): He asked what the guide implies about revenue and margin exit rates and whether the second half and Q4 are expected to be significantly stronger.
A: Management said they expect a gradual ramp through the year, with Q1 and parts of the first half affected by timing issues, and improved performance as the year goes on. They expect to exit '27 with momentum and will present more on '28 and beyond at Investor Day, while noting full-year metrics are more meaningful than a single-quarter exit rate.
"I would say, on a reported basis, we expect a gradual ramp throughout the year." — Mimi Carsley (CFO)
AI partnerships and build vs buy
Q (Dominick Gabriele · Loop Capital): He asked how Jack Henry will approach building, partnering, or outsourcing AI work and how that affects competitive position.
A: Management said they evaluate build, buy, or partner for every opportunity and already integrate with many fintechs; some partnerships become resellers or acquisitions. They noted their internal AI team is strong and they use external partners selectively, combining integrations, consulting, and governance help for clients.
"We do look at buy partner, build in really everything that we do." — Gregory Adelson (CEO)
platform modular progress
Q (Brett Huff · Stephens): He asked for updates on platform adoption, new modules, and which features are seeing strong use.
A: Management said they have built about 25 core-specific modules (examples: general ledger, exception item processing, authorization management) and offer a deposit-only core. Some clients are in closed beta and others are integrating modules with SilverLake; modules can be bought individually or bundled.
"So we roughly have about 25 modules that have been created that are kind of core specific, things like general ledger, exception item processing, authorization management." — Gregory Adelson (CEO)
AI impact on revenue and margins
Q (James Faucette · Morgan Stanley): He asked how AI investments and higher R&D/SG&A now translate into developer productivity gains and margin benefits in '27 and into '28 and beyond.
A: Management said some AI work is aimed at improving product penetration rather than immediate monetization, which should help sell more existing products. They also track internal AI usage, train staff, and expect development velocity and multi-year cost and monetization benefits, while some security-related AI spend will be a near-term headwind.
"So first of all, from a revenue standpoint, some of the solution sets that we have created have less about immediate monetization as they do about increasing the penetration of the existing product into our client base." — Gregory Adelson (CEO)